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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Cannot activate my service

After about a week of receiving my SIM card and trying to activate my phone I’m still stuck without service. I was told to update my payment information @TJ but I already paid. And even if I do try the website nor the app give me an opportunity to do...

Switched to Visible and now, nothing....

I recently switched to visible to see if it would be any better than t-mobile, that was a big mistake.My phone number was ported over about a week ago and my phone still will not work.I've reached out everyday to get an update and all I've been given...

crakpot by Novice
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Resolved! Samsung s21 + 5 features and Visible phone mail

Forgive me please for the ignorance. I just bought the above phone and maybe it is a bit too much for me. My old phone on the message icon would light up with the number of messages waiting to be seen. This phone just beeps and posts a message on top...