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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Bye Visible. It's not me, it's you.

I've had enough of this. Physical sim from iPhone 8 did not successfully transfer to eSIM on iPhone 14 despite following directions exactly. You'd think a carrier would be prepared for a new iPhone release that only supports eSIM .. but apparently no...

kmruss77 by Novice II
  • 5674 Views
  • 4 replies
  • 10 kudos

Transfer eSim to new iPhone

What a load of crap, I have been trying to get chat help for almost 12 hours now. Your chat support SUCKS, I get to about 11 in line and it then it times out and I get the pleasure of starting the wait all over again. You knew a new phone was coming ...

Chaznatr by Novice II
  • 3191 Views
  • 2 replies
  • 2 kudos

Can’t change plans

I came from Verizon to Visible about 18 months ago and once I was able to activate my new phone everything’s been fine. But I’ve been trying for 2+ weeks to change plans, but when I had the button to click it always gave an error message & to contact...

Resolved! iPhone 14 help! eSIM transfer killed my old phone

Horrible iPhone 14 Pro experience with Visible. Here's what I did and now my old iPhone 12 Pro can't connect to cellular. How can I get this fixed??? In the Visible iOS app, I initiated the process to "Transfer your SIM".I went through that process a...

debryo by Novice III
  • 51144 Views
  • 40 replies
  • 8 kudos