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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Cannot make or receive calls?WI-FI calling wont connect

Had my new visible phone with my old number for about 4 days now. I cannot make or receive calls but can text. Also when I try to set up wi-fi calling,it says this may take a moment,then after 2 min,it comes back and says,Something went wrong,try aga...

Does Visible support ASHA

I would like to connect my hearing aids to my cell phone. I have a Samsung S21 so I just need a carrier that supports ASHA.

Resolved! 2.4 GHz or 5 GHz for Mobile Hotspot

I was wondering which band would be better for the mobile hotspot considering we only get 5 Mbps speeds. I understand 5G is faster but has less signal range, while 2G is slower and has a wider signal range. I was curious if using 5G would be counteri...

Cannot edit profile

I have moved. So I needed to change my billing and service address. I been through the online chat. Don ethe incognito browser. Tried on phone and pc. Still cannot edit. I wanted to buy a new phone but I'll need it shipped to my new place not my old ...