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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Calling and Texts stopped working

iPhone 13 ProVisible service since November 2021As of this morning my texting, phone and access to my account aren’t working.Chatbot doesn't understand my problem, it's been useless. Situation:When I try to send a text message other than through iMes...

elljay by Novice II
  • 1742 Views
  • 5 replies
  • 2 kudos

unable to access acount

Purchased replacement iphone. Can't access account because a verification code is sent through SMS to the inactivated phone number. The replacement iphone also needs a SIM card. I checked and there is no option for eSIM and no wifi calling available....

LG by Novice
  • 433 Views
  • 2 replies
  • 0 kudos

Invalid bring a friend code

I am a new customer. The bring a friend promo code says it is not valid or expired? I tried getting help and after 3 hours. Issue not fixed and no response from Visible?

Pdiddy by Novice
  • 188 Views
  • 0 replies
  • 0 kudos