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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Porting out Pin

I am trying to transfer my number and I got my pin its 4 digits and it wouldn't go though 3 times and even my fiance has his port pin and it is 6 digits what can I do

Resolved! What's going on with Live Chat

This could be the best wireless service in the world... Though if you can not get support when you need it... it's the worst. Already have Visible as carrier. Tying to get info on buying a phone through Visible. Pre qualified through Affirm. Had been...

5G Service - Had it - now gone after S20+ software update

I received a notice from Visible on January 22, 2021, to download a software update for my Samsung S20+ to enable 5G service. It worked, as indicated by the 5G (versus LTE) on the top line of my phone. Since the Visible update, I've had several more ...