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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Changing phones in brand new Visible account

Just set up Visible as my carrier two days ago. Will be coming from Cricket. Now I discovered I can't activate the S23 I bought on-line (Ebay) because it is locked to Verizon. I will be returning it for another fully unlocked S23. What do I do with t...

Redc by Novice
  • 2 replies
  • 0 kudos

Resolved! Calling and Texts stopped working

iPhone 13 ProVisible service since November 2021As of this morning my texting, phone and access to my account aren’t working.Chatbot doesn't understand my problem, it's been useless. Situation:When I try to send a text message other than through iMes...

elljay by Novice II
  • 5 replies
  • 2 kudos

unable to access acount

Purchased replacement iphone. Can't access account because a verification code is sent through SMS to the inactivated phone number. The replacement iphone also needs a SIM card. I checked and there is no option for eSIM and no wifi calling available....

LG by Novice
  • 2 replies
  • 0 kudos