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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Frustrating Activation Delay

The new iPhone 15 Pro that I ordered on Sunday was shipped on Monday, and I received it on Tuesday. It is now Thursday, and when I use the new phone to sign into the Visible app it says that my order is still being processed. The Go To Activation but...

Traveling in Spain france 2024

Hi! I will be traveling in spain and france in 2024 and wanted to find out if there is an option besides daily global pass or buying a local eSIM. with my previous carrier there was a per gig charge. can someone confirm and the per gig cost or other ...

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New Service

I am currently with Tracfone and want to switch to Visible, using my existing number. I am not sure how to do this. I have read the instructions for porting in the Help section but I am confused about the order in which I need to do things. Do I go a...

Apple Watch Trade-In

Hi, I've searched Google and the Visible website and can't seem to find any information regarding whether or not it's possible to trade-in a current apple watch if I'm buying a new one.... anyone know if this is possible? Thanks in advance 

Visible Payback Program

When should I expect to start seeing credits from the Visible Payback Program on my account? I was under the assumption I would start receiving credits once I activated my service. Visible support mentioned I have to wait 1 year from the start of my ...