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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

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Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Two visible phone number for one phone?

I ported my phone number over to visible 2-years ago and would actually like to have an additional phone number as well. Is it somehow possible to have two visible phone numbers for one phone? Many thanks, RDH123

RDH123 by Novice II
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Wifi Calling cannot be enabled.

Moto One 5G Ace purchased from Visible with sim card, have been a Visible subscriber for over a year, and a user of wifi calling since it's inception as I live in two remote, rural area's without cellular. "Upgraded" to Visible+, made certain to have...

Not able to pay bill

Hello! The website and app will not let me pay my bill, and now my service is suspended, and it still won’t work. What can I do to make a payment and get my service back? It keeps giving me an error message, and the “make payment” and “pay now” butto...