Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Phone loses call service

The issue I've been having ever since I upgraded to V+ a few weeks ago, and this only happens overnight, incoming calls go directly to voicemail and outgoing calls immediately end. The phone I use, the One Plus 9 Pro, doesn't ring at all. I have to r...

AZTony by Novice
  • 0 replies
  • 0 kudos

Short SMS (two-step verification) Messages Not Working

I have seen quite a few people on here not receiving two-step verification text messages from websites they are trying to log into. I'm having this issue, as well. I've chatted with 3 different agents, changed eSIM 3 times, reset my network 4 times, ...

N8SHORT by Novice
  • 0 replies
  • 0 kudos

Switching tomorrow & Questions

I have a refferal code for tomorrow's switch, but I was wondering if in the port in process switching from Mint, besides the pin and other things I have when I go to CS to port in, will they talk to mint through the imei (which is compatible) or do I...

Apple Watch SE2 Cellular - Something went wrong

Like so many others here, I purchased an unlocked cellular Apple Watch SE series 2 directly from Apple two weeks ago. The watch paired flawlessly to my phone, but I can't get cellular to activate. I walk through the steps, sign in to my visible accou...