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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Network shutting down?

My wife and I each have a Visible account. We both have the same model of phone(Moto Z4). She's getting emails from you about a requirement to upgrade her phone because "The network your plan is on will be shut down in September, and your service and...

sebrame by Novice II
  • 5 replies
  • 0 kudos

Resolved! Upgrade not going well

New sim card won't work in mt Samsung S21 .. I think it's maybe because I don't use or have wi fi ..barely know what it is I need to go somewhere that has free wifi to do the upgrade ? Had to put the old sim card back in to get the phone to work...

Is there any visual voicemail with visible?

I am on a pixel 4aI Dial *86 to check my voicemail Is there any app that I can download to make the process much much easier to just have a visual of all the messages and pressing play? Thank you so much...

inGearX by Novice
  • 1 replies
  • 0 kudos

upgrade to new network

Been trying to upgrade to the new network for some time. Cannot activate after inserting the new sim.Very frustrating because I follow the steps, get the same results and can't get any help!Ready to be done with Visible!

gwood by Novice
  • 0 replies
  • 0 kudos

International calling

I have a Visible+ account which gives me 500 minutes of calling to 30 countries. Can I use this for calling both mobile and landlines? Any country restrictions?