Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Trouble switching phones

I joined Visible and purchased the Midnight. It didn't meet my expectations, so I contacted support to see what phones are compatible. I purchased a Galaxy Note 10. I changed out the SIM, didn't work. I restarted phone, didn't work. I uninstalled and...

Switch to visible

Trying to switch from consumer cellular to visible. Visible says my port out number is wrong but it was sent in a text from consumer cellular. I'm kinda stuck.

Stan by Novice
  • 1 replies
  • 0 kudos

Traveling internationally - what to do?

I'm new to Visible (on Visible+) and headed to Spain for a week. It looks like there's no coverage there, right? So, I think the best approach is to get a local sim card, but the instructions on the Visible sight talk about swapping out the sim cards...

Moto One 5G UW Ace

I have been getting messages that I need a new phone to stay on the Visible service. I've been wanting to upgrade from my Moto G7 Power to a Moto One 5G UW Ace but they have been out of stock. Does anyone know when they will be back? Thanks!

SManZ by Novice
  • 1 replies
  • 0 kudos

Resolved! Trade in value of Pixel 3

I'm upgrading my Pixel 3 to Pixel 7, and wanted to trade in my Pixel 3 which is in good condition. The estimated trade in value came to be $0. Is it normal for the trade in value to be $0 at first, but later increase after it is received? If after th...