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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Show My Caller ID setting

When I go into my settings and try to toggle “show my caller ID” they’re only a spinning wheel. I know this has been discussed in the past but has there been any solution or is it a feature not available from visible.

whix38 by Novice
  • 4 replies
  • 0 kudos

Resolved! One time payment

How can I make a one time payment on my phone service in advance of my autopay date? There doesn't seem to be anyway to do this via logging into the visible site or using the phone app. My service bill usually gets billed through Affirm as does my de...

Resolved! Hotspot not working after "Upgrade"

After swapping out SD cards for the new "Upgrade" I no longer have hotspot on my Samsung Galaxy S10+. It will connect to devices but it all says no internet or limited. I have tried tethering by USB and there is no internet. Phone internet works fine...

Myra phone promo

Received a promo code and tried using it 10 minutes after receiving the email. I get a message that it is no longer valid. Can someone shed some light on this? I also upgraded my service as per the email and automated chat without success.

Kkm by Novice
  • 1 replies
  • 0 kudos