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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Porting number from Ultra mobile

Hi,I have a prepaid connection from Ultra Mobile. Will I be eligible for port-in promotion currently available on some iPhone models. Thanks,Arinjay

arinjay by Novice
  • 1 replies
  • 0 kudos

Pay sccount

Is it possible to pay on a new account before purchasing service?

seri97 by Novice
  • 1 replies
  • 0 kudos

Constantly rebooting phone to receive calls and texts

I have a Samsung Galaxy 21+. Over the past couple of months I constantly have to reboot my phone, approximately 3 times a week, to received calls and text messages. My brother has an LG phone and he has to do the same. Neither of us is aware of the p...

imei not recognized

I was trying to activate one plan on Iphone 13pro but when I insert the IMEI number it says:-The IMEI you entered is not available and my phone it`s not locked to no other carrier

Resolved! Connectivity Issue

My husband and I have separate Visible accounts and separate laptops. We've been able to connect to each of our accounts using hot spots without any problems until this morning. My husband isn't able to connect his laptop using his Visible hotspot bu...