Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Locked out of account

Despite already paying my subscription fee on april 30, 2023 , my account says I did not and disconnected my service.Moreover, now to even login to my account, I need to enter a passcode that is sent to my phone but my phone only receives a message t...

Multiple phones on one account

My wife and daughter already switched to Visible, however have to pay two separate bills. Now myself and my other daughter want to switch. Is there a way to have four phones on one billing account?