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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

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My payment is due on December 24. Today is December 17. Why can't I pay my bill?

JAL1 by Novice
  • 1 replies
  • 0 kudos


My payment is due on December 24. Today is December 17. Can I make my payment today?

JAL1 by Novice
  • 0 replies
  • 0 kudos

Visible payment system is broken today

I tried to purchase a new phone via visible and the transaction was flagged by both visa and mastercard as a potentially fraudulent transaction. I burned 1.5 hours on the phone with capital one trying to reenable my card. very frustrating. I was able...

ESIM transfer from iPhone to new iPhone a disaster. Be warned.

I thought it was going to be easy.24 hours later I still have no service.I was on with Facebook chat assist for six hours yesterday and now they seem to have ported out my phone number that I have had for 12 years (? Yes, really!) and want to assign ...

stpete by Novice III
  • 2 replies
  • 0 kudos