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Issue with purchase

Around Thanksgiving, I had purchased a deal for buying a year's plan which would give me a sim card and a free iphone 13 alongside it. However when I entered the details for the purchase, the page went blank, I thought it was an issue with my compute...

xmh by Novice
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iMessage still not activating after porting over

Ported over about 30 minutes ago, activated everything. iMessage won't activate. Turned it on and off, toggled the removing and adding number. It's just spinning next to my number. It's quite frustrating. Any ideas? iPhone 15 Pro Max, latest iOS upda...

How can I transfer from Visible to Verizon?

I was using Visible + plan, and I would like to transfer to Verizon and join in family plan. I got a port-out PIN but no clues about the next steps. Help me please

wssim by Novice
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Can't access my account

I had an issue with my credit card denying the monthly payment and now my phone is turned off. I can't access anything in my account to put in a new credit card (I can sign in, but the normal options aren't there). I've been chatting with a rep on th...

Complaint Case # 07925952

I have been speaking on the phone for over five hours with four agents and three levels of support with no resolution. The last agent said I would receive an email and a phone call within an hour. They just emailed me and said it may be up to 24 hour...

Brandt by Novice
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