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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Authentication

I'm Puerto Rico and the service doesn't work. I solved that with a prepay SIM card. I want to pay my bill but sign on requires authentication to phone.... that doesn't work in PR. Everything tried requires authentication and CHAT is next to useless u...

bp by Novice
  • 627 Views
  • 1 replies
  • 1 kudos

problem with customer service

SIM card was never delivered ! several contacts w’ C/s did not resolve.Long converstion( think an HOUR) w/ chat this AM frutrating and no result. Wish I had not bought phone to use on VISIBLE!!!

jpoll50 by Novice
  • 455 Views
  • 0 replies
  • 0 kudos

Resolved! 501(c)(3) & Visible

I am the Financial Secretary for my Volunteer Fire Department in New York State. We are a 501(c)(3) tax exempt organization. If we provide Visible with our Tax ID and related information, would Visible work with us to ensure we are not charged tax on...

rf1806 by Novice
  • 1595 Views
  • 2 replies
  • 0 kudos