Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Party pay invites until 10/18/22?

I am currently on a party plan, I would like to add one more user to bring my bill down to $25. Per person.The website says you can change parties and invite more to your party pay until 10/18/2022.However, Under the party pay tab, there are no optio...

cstaudt by Novice
  • 2 replies
  • 0 kudos

New phone

I have had visible for 4 months or so with a SIM card. Well I bought a new phone that would be compatible using eSIM and now I can’t get my new phone to activate. Help

How to check status of a gift card

I switched from Verizon to visible and made 3 months of payments. There was a $200 promo gift card and it still is on the site. When do I get my email with the code or how do I check the status? I’ve tried chatting with an agent through the app sever...