broken phone

[richardpdx]

How do I get a replacement? I have been ill all this week and am very confused.

[rjniles]

https://www.visible.com/shop/smartphones?CMP=MarketingTactic-KNC_Site-GAW_Funnel-AC_AudienceType-PSP...

[richardpdx]

I eventually got to a point where I more or less stumbled onto how to get the replacement phone process started but it was most sad that the path was not obvious. Very disappointing.