chat claims no activity while waiting in agent queue, then kicks from queue
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Well that was fun.. TWICE. Logged into visible account waiting in chat queue for a person. Counted down from 20+ to 12 then kicked me from queue. Waiting is inactivity? There's no place to push buttons or chitter
is this expected?
Labels:
- Labels:
-
Service
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
Yes same with me. Yet, I've tried many many times, each time it's kicked me off. Trying to get into my account to pay my bill for three days now - cannot Login to my account. Judging from this Community Forum, it appears to be a common problem.

