eSIM download limit

[RSH]

I have had trouble with my eSIM activating and troubleshot by phone multiple times, now the app says that I have reached my eSIM download limit and my request cannot be processed. I cannot go through my settings and reset my eSIMs because that option is now gone and I am not sure why. I cannot send or receive messages but my WiFi is working.

[DeanKevin64 · Accepted solution]

If you haven't already contacted Visible customer service then you need to, this is a peer to per forum and there isn't much we can do to help you in this situation. Information on how to contact Visible CS is in the following link. https://www.visible.com/help/contact-us