I’m having issues too! I have had visible since before they started advertising like 2+ years ago with no issues. I just got my new phone from xr to 14pro max and eSIM wouldn’t work and now they said they fixed the issue but the app won’t work now and is stuck on a white page with the blue logo! So I have no phone now. Im hoping this issue gets resolved. Please reply if u get it fixed. This is a problem especially when u have kids.