imei not recognized

viniciodargas
Novice

I was trying to activate one plan on Iphone 13pro but when I insert the IMEI number it says:

-The IMEI you entered is not available and my phone it`s not locked to no other carrier

1 REPLY 1

georgeb
Intermediate II

Looks like your device is not compatible with the service. Did you purchase the device from Apple Store?