internet access

[daren]

i have my new ZTE phone and s small router, i have reset everything , but when I try connect through my router....it says internet access, but i cannot pull up a web page. Has anybody seen this. any help 

[devin37354]

What do you mean by small router? Like a MiFi device? 

[daren]

hi, thanks for getting back to me, I was not allowing my account to be activated; that's why I could not open a web page. tks

[devin37354]

Oh gotcha! Understood 🙂 I hope it's resolved now!