my account is being held hostage

651-david
Novice

I ported out of Visible. My account was supposed to be cancelled on October 17th. I can't get Verizon texts, I assume because Visible hasn't released my number somewhere in the system. There is no way to talk to an actual human being at Visible. YOU ROCK VISIBLE! Does anyone have any suggestions? Thanks

1 REPLY 1

rjniles
Superuser
Superuser

Contact your new carrier, they are the one that initiates the port out.