โ05-19-2025 02:45 PM
My husband just got on Visible. He isn't getting (doesn't even see the group) family group texts (just us in the house). He DOES get other group texts. ANyway, RCS chats is enabled, but while my phone says "connected" his says "not supported."
We did an online chat a couple days ago and got nowhere. VIsible person said it should work and suggested factory reset. He just got the phone a week before and set it all up.
โ05-19-2025 07:12 PM
Is he using a pSim or eSim? I'd recommend switching & have VCS re-sync your messaging to the network. Good Luck BTW.
โ05-20-2025 05:44 AM
If an iPhone, ensure that MMS Messaging is enabled as well.