03-15-2022 02:56 AM
I swapped carriers because I was told my bill would be 25? a month. Can anyone help me understand why I’m still paying 40$
03-15-2022 05:19 AM - last edited on 03-15-2022 06:37 AM by Kh-OrnEsh
Did you sign up for a party pay? $40 is the standard rate, in order to get the $25 rate you must join a 'party'.
Link to site describing party pay: https://www.visible.com/plan/party-pay
03-15-2022 09:17 PM
You will need to join a party, which is plenty existing out there. You can even join a party from Visible app. Join them and become $25/mo. Peace
03-20-2022 03:43 AM - last edited on 03-24-2022 06:36 PM by kh_jenn
03-24-2022 05:46 PM - last edited on 03-24-2022 06:38 PM by kh_jenn
join a party and it will lower it to 25
04-10-2022 08:51 AM
Good luck getting help with this - the website is not clear and their customer service reps are even less clear. It seems like a fly-by-night type of "business" - they are incapable of handling simple technology issues much less providing what's promised. You may want to look into switching to a more reputable carrier (Mint Mobile or HelloMobile for example).
06-27-2022 05:07 AM - last edited on 06-27-2022 09:03 AM by Kh-OrnEsh
Yes it is because you didn't join a party - this is where the $25
Hope your next bill is $25..
06-27-2022 08:42 AM