07-17-2022 07:51 PM
2.5 hours for me . than working on 4 hours on the phone and a chat service
with my brother-in-law. Still working on it .I think the sim card might be easier to do for people porting a number
07-18-2022 08:52 AM
Have you made a request for a physical sim to Visible Tech Support? I agree that's probably your best option.
07-20-2022 06:25 PM - edited 07-23-2022 06:23 PM
2nd ED *** 72hrs update. eSIM download NOT possible, "Specialist Team" couldn't solve issue, so a new pSIM was sent instead. 🤐 ***
1st ED *** Now 48hrs and counting ***
24hrs for me, and still waiting for an unsuccessful transfer of physical SIM to eSIM.
08-05-2022 10:55 AM - edited 08-05-2022 10:56 AM
Same here! I worked on it for 2 days before they admitted that they weren't able to admit they couldn't get it to work! Specialist Team recommended a physical Sim Card (another day wait) wondering if this a common occurrence. I was so hopeful with this is exactly what I needed to lower my monthly expenses but they truly are off to rough start. 😞
07-20-2022 07:19 PM
FWIW, my porting went well going from Verizon to Visible with an iPhone 11 and eSIM.
Did you get a 6 digit number transfer PIN from Verizon?
Is your number locked at Verizon?
Best of luck
07-21-2022 11:33 AM
Last Saturday I was able to create 3 new Visible accounts, Download and install 3 ESIMS and then port 3 mobile numbers over from Verizon. All on iPhone 13s. Total time for all 3 phones about 1 hour. ( 20 minutes each more or less). In North NJ, I'm about 1 mile from a cell tower. I did log onto my Verizon account BEFORE starting with Visible and made sure all 3 mobile numbers were 'unlocked' and that I had gotten and printed out a Verizon 'Transfer' phone number pin. Except for an issue with 'Show my Caller ID' option not working, all 3 phones seem to be working fine. Just sharing.
07-21-2022 11:52 AM
Great to hear!!!! Thanks for sharing.
Have you tried doing a network reset?... To fix the caller ID.
07-21-2022 01:01 PM
I reset network settings on all 3 phones. Didn’t help. Thanks.
07-21-2022 01:28 PM - edited 07-21-2022 01:30 PM
There are other options it's not a visible thing... Google "show my caller ID on iPhone 13 fix"
08-13-2022 05:18 AM
"...Visible does not offer premium caller id. This means members can not request for their caller id to reflect any name outside of the general caller id tag “Wireless Caller” or the 10 Digit MDN." This is an excerpt from my chat with Visible on 06/18/2022.
07-21-2022 12:09 PM
They couldn't port my number from Verizon. I gave them a week and all I got was a daily "We need 24 more hours" message. Worst customer service ever! Now they are sitting on my refund. Very shady company!
08-14-2022 05:28 AM
Share with us a little bit about your phone and Verizon account.
Did you try a test phone number first with Visible?
Was your phone originally locked to Verizon?
SIM or eSIM?