OMG this esim and porting the number from verizion is a royal pain in the X!

KJM
Novice

2.5 hours for me . than working on 4 hours on the phone and a chat service

with my brother-in-law. Still working on it .I think the sim card might be easier  to do for people porting a number

11 REPLIES 11

Moxie
Superuser Founder
Superuser Founder

Have you made a request for a physical sim to Visible Tech Support? I agree that's probably your best option.

 

 

Best!

If this post has solved your problem, please mark it as an acceptable solution. Thank You!

Additional information needed? https://www.visible.com/help

INXSible
Novice III

2nd ED *** 72hrs update. eSIM download NOT possible, "Specialist Team" couldn't solve issue, so a new pSIM was sent instead. 🤐 ***

1st ED *** Now 48hrs and counting ***

 

24hrs for me, and still waiting for an unsuccessful transfer of physical SIM to eSIM.

💀☠️💀☠️💀

Same here!  I worked on it for 2 days before they admitted that they weren't able to admit they couldn't get it to work!  Specialist Team recommended a physical Sim Card (another day wait)  wondering if this a common occurrence.  I was so hopeful with this is exactly what I needed to lower my monthly expenses but they truly are off to rough start.  😞 

GreenSub
Intermediate

FWIW, my porting went well going from Verizon to Visible with an iPhone 11 and eSIM.

Did you get a 6 digit number transfer PIN from Verizon?

Is your number locked at Verizon?

Best of luck

 

herbb623
Novice II

Last Saturday I was able to create 3 new Visible accounts, Download and install 3 ESIMS and then port 3 mobile numbers over from Verizon. All on iPhone 13s. Total time for all 3 phones about 1 hour. ( 20 minutes each more or less). In North NJ, I'm about 1 mile from a cell tower.  I did log onto my Verizon account BEFORE starting with Visible and made sure all 3 mobile numbers were 'unlocked' and that I had gotten and printed out a Verizon 'Transfer' phone number pin.   Except for an issue with 'Show my Caller ID' option not working, all 3 phones seem to be working fine.   Just sharing.

Moxie
Superuser Founder
Superuser Founder

Great to hear!!!! Thanks for sharing. 

Have you tried doing a network reset?... To fix the caller ID. 

If this post has solved your problem, please mark it as an acceptable solution. Thank You!

Additional information needed? https://www.visible.com/help

I reset network settings on all 3 phones. Didn’t help. Thanks. 

Moxie
Superuser Founder
Superuser Founder

There are other options it's not a visible thing... Google "show my caller ID on iPhone 13 fix"

 

Best!

If this post has solved your problem, please mark it as an acceptable solution. Thank You!

Additional information needed? https://www.visible.com/help

JJZ109
Intermediate III

"...Visible does not offer premium caller id. This means members can not request for their caller id to reflect any name outside of the general caller id tag “Wireless Caller” or the 10 Digit MDN." This is an excerpt from my chat with Visible on 06/18/2022.

iratecust
Novice

They couldn't port my number from Verizon. I gave them a week and all I got was a daily "We need 24 more hours" message. Worst customer service ever! Now they are sitting on my refund. Very shady company!

Share with us a little bit about your phone and Verizon account.
Did you try a test phone number first with Visible?
Was your phone originally locked to Verizon?

SIM or eSIM?