Texting HELP and TRANSACT to 67777 didn't work and they knew it. Made me waste hours to finally admit they have a problem. Is Verizon having this problem or is it isolated to just the Visible customer?
Not everyone's texting is down on Verizon or Visible, it is random and I have not saw a common denominator as to why. I am on an android phone, my sister has iPhone and on Verizon and I have been able to text back and forth with her the last 2 days.
Just an FYI, did a search about this and it appears that it has happened to the big companies in the past so it is not to say another either of the other carriers. Good luck with your new carrier.