Worst SERVICE!!

Aggie85
Novice

Howdy All!

 

Just a general note! DO NOT TRUST THE VISIBLE / VERIZON COVERAGE MAP!

 

They claim I have 4G/5G at my house and I have ZERO SIGNAL with a new Samsung Unlocked Z FLIP 4 phone. The phone works with Visible several miles from my home, but NOT at my home.

 

I spent over an hour trying to get it resolved with a REFUND for service I cannot use and they told me that once the service has been activated, cannot get a REFUND. I informed them they said I had service, and I DO NOT!

 

So I will put the $45 in dispute with my credit company and if that fails, I will continue down the trail of options at my disposal.

 

REALLY A SAD WAY TO RUN A COMPANY.

2 REPLIES 2

OnAClearDay
Novice

Service is a little more spotty here in SW MI than the map shows, but overall I have been pleased, but I'm still on the old plan with Party Pay and paying just $25/mo (TBT, only $5/mo with referrals)

trav007
Novice III

Service is perfectly fine here for me and I travel a lot with usually no issues unless I'm in the absolute middle of nowhere!