11-26-2022 10:37 AM
Howdy All!
Just a general note! DO NOT TRUST THE VISIBLE / VERIZON COVERAGE MAP!
They claim I have 4G/5G at my house and I have ZERO SIGNAL with a new Samsung Unlocked Z FLIP 4 phone. The phone works with Visible several miles from my home, but NOT at my home.
I spent over an hour trying to get it resolved with a REFUND for service I cannot use and they told me that once the service has been activated, cannot get a REFUND. I informed them they said I had service, and I DO NOT!
So I will put the $45 in dispute with my credit company and if that fails, I will continue down the trail of options at my disposal.
REALLY A SAD WAY TO RUN A COMPANY.
12-10-2022 10:11 AM - edited 12-10-2022 10:14 AM
02-20-2024 06:28 PM
Service is perfectly fine here for me and I travel a lot with usually no issues unless I'm in the absolute middle of nowhere!