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Forum Posts

Why give a new number when I wanna port in? Confusing!

Why do you require your customer to select a new number even though they need to port in their number? The business logic is just confusing. There should be two check-out options to separate different users, one for the new numbers, one for the porti...

New Customer

Hello!I previously submitted a request for help activating my new iPhone 14.I would like to inform you that the issue has been resolved. I downloaded the Visible App and was able to Activate my new phone! ( I had missed that one easy step earlier th...

Sim will not activate

we have been trying to activate my new phone’s SIM card for going on 5 days now. We have done everything Visible suggested and nothing has worked. We have tried to chat, Facebook message, and tweet visible for help and are getting no response and kic...

Port in Straight Talk keeps saying wrong zip code

Can anyone point me in the right direction ? First they said there was an error with the account number, and got through that, then they said the PIN was wrong, got past that, now it’s zip code. I am not fat fingering. I don’t know what to do.

JFS by Novice
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