Omg , after weeks of not getting ported in , and over 50 hours of chat,
I asked how case was coming , tech has been working on my problem, and
the tech said it was former carriers fault they wouldn’t release and
they were waiting for permission. My o...
Future Subscribers BewareIn short, I've been a Visible subscriber for
years, but if you need customer service just good luck with that. I got
a new iPhone 14 Max Pro and need an eSIM to activate it. I tried going
through the process myself, but my ph...
Why do you require your customer to select a new number even though they
need to port in their number? The business logic is just confusing.
There should be two check-out options to separate different users, one
for the new numbers, one for the porti...
When I tried to transfer my phone # to Visible could only select
"Consumer Cellular" as my carrier.My carrier is T-Mobile; not Consumer
cellular.But the app did not allow me to enter T-mobile. It insisted on
Consumer Cellular.I went along with that s...
I am seven days into the "migration" and it's still going, and still a
nightmare. I'm here to tell you to try and get all of the information
you need before making this switch. Even then, I'm not convinced this is
going to be possible for me. Moving ...
Just wanted to share for anyone else in this situation.Visible was not
working well for my wife after moving from Verizon. Dropped calls with
Visible’s old system, then no data after moving to Visible+The Visible
support rep was GREAT, it was just ge...
Just wanted to thank the Visible team. My wife moved from Verizon to
Visible today. The port in of her number went great, not so with her
voice mail.Her PIN would not work nor did her messages and greeting
migrate over. Well a quick chat session went...