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Porting wireless number from Verizon.

Just finished porting my wireless number from Verizon and received email from Visible stating process was successful, that was this morning and 8 hours later still unable to make or receive calls. Not a good start Visible!!! Anyone have any ideas! Go...

Porting nightmare

I can not seem to get visible to port my number. It’s been 5 days of excuses and broken promises. Even with a supervisor. The original company keeps stating they are not recieving any port out requests from visible. And visible keeps saying they are ...

My apologies

Well, my first 36 hours with Visible were hellish to say the least. My phone was always in SOS Only mode. Since I could not get a resolution I decided I would go to a Verizon store and port my number back to them because I had lost a day’s worth of b...

Henry by Novice
  • 1 replies
  • 1 kudos


Omg , after weeks of not getting ported in , and over 50 hours of chat, I asked how case was coming , tech has been working on my problem, and the tech said it was former carriers fault they wouldn’t release and they were waiting for permission. My o...

New Subscribers Beware

Future Subscribers BewareIn short, I've been a Visible subscriber for years, but if you need customer service just good luck with that. I got a new iPhone 14 Max Pro and need an eSIM to activate it. I tried going through the process myself, but my ph...

Why give a new number when I wanna port in? Confusing!

Why do you require your customer to select a new number even though they need to port in their number? The business logic is just confusing. There should be two check-out options to separate different users, one for the new numbers, one for the porti...

problem transferring phone nr from Tmobile to Visible

When I tried to transfer my phone # to Visible could only select "Consumer Cellular" as my carrier.My carrier is T-Mobile; not Consumer cellular.But the app did not allow me to enter T-mobile. It insisted on Consumer Cellular.I went along with that s...

Heiner by Novice
  • 2 replies
  • 0 kudos