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Forum Posts

eSIm card issues and customer service issues

I Haven't been able to transfer to eSIM card. They say my account is the issue but cant fix it? It's been 5 days and they still can't figure out what's wrong? So I am returning the phone, but since their is an issue in my account they aren't able to ...

Bad Tech support

Im on day 11 of no working phone!!! you get what you pay for on this service its terrible if you ever have a problem they are the worst in the industry. stay with a major carrier if you can these people dont know whey they are doing

ryandake by Novice II
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Exchange

Website says this "You are permitted one exchange. To make the exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accomp...

How to return a device

Devices can be a lot of fun. But what’s not a lot of fun is returning it for any reason. There’s a lot of moving pieces in the process, so this forum is about bringing clarity to it all. And if this post doesn’t answer your question(s), this is the b...