Let's Chat
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Don't buy a phone from Visible (w/an update)

Don't buy a phone from @Visible! This is going to be a long post so bear with me. It all started May 8th when my husband needed a new phone because his old one gave him the black screen of death. We decided to purchase a phone from Visible using Affi...

eSIm card issues and customer service issues

I Haven't been able to transfer to eSIM card. They say my account is the issue but cant fix it? It's been 5 days and they still can't figure out what's wrong? So I am returning the phone, but since their is an issue in my account they aren't able to ...

Bad Tech support

Im on day 11 of no working phone!!! you get what you pay for on this service its terrible if you ever have a problem they are the worst in the industry. stay with a major carrier if you can these people dont know whey they are doing

ryandake by Novice II
  • 1639 Views
  • 0 replies
  • 2 kudos

Exchange

Website says this "You are permitted one exchange. To make the exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accomp...

How to return a device

Devices can be a lot of fun. But what’s not a lot of fun is returning it for any reason. There’s a lot of moving pieces in the process, so this forum is about bringing clarity to it all. And if this post doesn’t answer your question(s), this is the b...