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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Settings: Personal vs Primary

Visible had to reset my eSIM. Then during re-activation I picked Personal. Then I could no longer text anyone. Chat reset my eSIM again. Then I picked Primary as I was told. Now I can text, but the recipient sees my email, not my name. How to fix?

Resolved! Newbie can't transfer number from VZW

Hello, and thanks in advance for reading what may be a long message. I am totally blind,, and was unable to use the chat feature with the software that reads my screen. I have signed up for service with Visible, but seem to be unable to port over my ...

Lisasali by Novice II
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Resolved! verizon account number

So I see a lot of what I am going through but not a lot of ways (actually non) to help with this matter of verizon account number not being accepted. What can I do I want to keep my phone number or do I just need to go with a different carrier?

Verizon account number

What can I do if my Verizon account number will not be accepted. Does this mean that I need to find a different carrier? I do not want to get a new phone number.