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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Apple Watch Ultra activation

Has anyone had issues activating a new watch on visible? I currently have an older series 6 Apple Watch cellular that’s on the account and I recently purchased the Apple Watch ultra but I am unable to activate cellular on it through Visible. I’ve tri...

eSIM Activation taking longer than expected

Hi, Wondering if I can get some sort of help on my eSIM activation process. Does not seem to be activating. It will say it will take under 5 minutes then a pop up shows to retry and stating it may up to 30. Then it continues to do the same thing over...

ktse255 by Novice
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  • 6 replies
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can't make calls

does anyone work at this company I've been on chat waiting to get some help for 2 days. my phone only worked for the 1 day, and now I can't make or receive calls. They should change the name to INVISIBLE.

mimi by Novice
  • 1002 Views
  • 2 replies
  • 1 kudos