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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

eSIM issue finally resolved

Background: Moving my service and number to a new phone (Pixel 4a to Pixel 6a). This is an action that ought to be able to be handled entirely online, but Visible requires human intervention. Well over an hour waiting to get a human on chat (and cons...

Live chat not working

Hi- i received my new phone/SIM card 9/19/22 but my account says it has not arrived!I cannot get anyone in Live Chat…HELP!!!

Receiving and sending calls

Recently switched from V e r i z o n to visible. I cannot add E sim it requires QR code. I cannot make a call nor text. Pls help