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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Activation

I'm not receiving activation email when attempting to complete activation.I get the following messageTo look up ID, please allow permissions. Application has Email is working and I have received email from forums

Rod by Novice
  • 566 Views
  • 1 replies
  • 1 kudos

Switching to Visible+

I'm currently paying $25/month for Visible because my Party Pay from August is still active. I saw in the app that if I switch to Visible+ ($45/month) then I can get $5 off. Including my Party Pay discount taking of $15/month which is active right no...

Bennett by Novice II
  • 2421 Views
  • 6 replies
  • 0 kudos

Resolved! Payment Due Date when upgrading network?

If we upgrade to Visible plan from our old Party Pay network, does our monthly due date stay the same or do they take the monthly charge as soon as we activate the new service?

banquo22 by Novice II
  • 7577 Views
  • 14 replies
  • 2 kudos

Cannot access account due to 2 step authentication

PLEASE!!! SOMEONE HELP ME THROUGH THIS!!! Yesterday evening I noticed I could not use my cell phone service, unable to call out, receive calls, make/receive texts. I don't recall getting a text reminder for bill payment or an email reminder regarding...

Resolved! Twitter

I was told by the special care unit that was handling my case,that if I had any more issues that I should contact them through Twitter. Well guess what every time I send a message it says my message cannot be sent. And special teams unit only fixed o...