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Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Resolved! Unacceptable port in time

What a miserable experience trying to switch to Visible.In my 25yrs or so of having a cell phone, and porting my number all over the place from carrier to carrier, NEVER, EVER, has it taken more than a few minutes for the port to happen.Even from MVN...

Pixel 5 BYOD loses 5G somehow?

My Pixel 5 won't get back on 5G after 3 Months of 5G service. I'm thinking it has something to do with the Google Fi update, or perhaps moving the SIM card to a non 5G phone for a few days. The LTE is the best it's ever been, pulling over 40Mbps, but...

Unlocked iPhone 12 Pro Max no 5G

Hey everyone .. just got visible , joined a party pay group and enjoying visible so far .. my only stickler is my 5G is not working on my iPhone 12 pro max.. it’s a brand new Best Buy unlocked iPhone 12 with updated 14.4.2 iOS .I spent good 2 hrs wit...