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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Should I or shouldn't I?

Trying to make an informed decision. My husband needs a new phone and service provider. He has been a Boost customer for years but tbh the service has sucked ever since it was no longer Nextel & in Southern Louisiana it's really horrible. I have fina...

Porting in from Mint, not a fun time!

Here's the short storyI have been trying for days to get my number ported from my old phone with mint to my new phone with visible. I gave visible the account number, pin, and zip code. To no avail and with contacting multiple agents, my number is st...

Differing numbers, no signal for 7 DAYS! Please help :(

Hi everyone,I am posting here because I am truly, truly lost and so, so incredibly frustrated. I could really use some feedback about how to move forward. Please allow me to share my story down below:Necessary context: my current email address associ...

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Refused to be allowed to purchase devices

I attempted to buy device while on a VPN no where did it warn about it. Took two weeks to find out why I was being refused to process my payment. Once I did find it out I attempted with another email account and visible account just to be blocked aga...

Visible App iOS issue

I have an iPhone 13 Pro Max iOS 16.1.1. After the update Thursday to 4.2.7 I can’t get to my account info in the app. After singing in, it takes me to the “Get started” screen where I can check my phone compatibility or shop phones. I have deleted th...