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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

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Can't use mobile data for system update

Android 11 is requiring me to connect to WiFi to do a system update, and I have found no way to use mobile data to do that. The problem is, what if I do not have access to WiFi data? In the past, my smartphone stopped connecting to the Visible networ...

Resolved! Can't tether via USB

I'm using a Moto G Pure to connect to Visible. I can connect a computer to the phone via WiFi, but not USB. When I try to turn on USB tethering, it "checks the subscription" and then refuses to turn the USB tether switch to the On position. It does t...

Resolved! Anyone having this issue?

So, I have a Pixel 6 to start this conversation off with. It's always updated as well. Here's the problem I'm having. Lately I've been losing signal, alot. Like I'm having to go in to airplane mode at least 5-6 times a day, the data is suuuuuuper slo...

Data works, but Phone does not work

I signed up for Visible yesterday, got a new phone number, and received my SIM card today.I loaded the app and followed the instructions add the new SIM to my phone.My phone is an unlocked OnePlus Pro 8 5G (IN2025) with dual SIM slots. Visible custom...

Resolved! Iphone has no data after porting over.

So we just ported my wife's number and phone over from Page Plus and she has no data. We've done everything that makes sense, but have had no luck. When we purchased her Iphone from apple back in 2019 we had to download a tracfone profile in order fo...