We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...
Why must I go thru 2 verifications when I try to sign in. I wants to send a code to a phone number Visible has for me, but is not yet activated. Then I have the code sent to my email and that can take 5 minutes to appear, sometimes the code has expir...
Can some manager or higher up please help me? Tech support has been extremely unhelpful. So I have 5 accounts with Visible: Me, Wife, Daughter 1, Daughter 2, and Son I created all the accounts which meant 5 different email addresses. I forgot the ema...
My old phone died last night. Won't even turn on anymore. (It's a pretty old phone, at least five years.) I'm trying to buy a new phone but I'm no longer at my old billing/shipping address. I've been trying to update the address and a verification co...
I'm getting the following error message when trying to sign up for new service."You've reached the maximum number of attempts. Please try again later."
Hello, I was trying to use my primary email but due to having a period near the ampersand Symbol, Visible will not accept my email and it comes up with an error. The error says “emails cannot have special characters after the ampersand symbol” someth...
