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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 7159 Views
  • 4 replies
  • 1 kudos

Email is so easy to hack!!!!

So I’ve had my email compromised and gmail gives me the run around for account recovery. So my visible account is compromised. Varo bank which is all digital like visible was compromised. So my bank pays for the visible and I can’t do anything with e...

Differing numbers, no signal for 7 DAYS! Please help :(

Hi everyone,I am posting here because I am truly, truly lost and so, so incredibly frustrated. I could really use some feedback about how to move forward. Please allow me to share my story down below:Necessary context: my current email address associ...

Anonymous by Not applicable
  • 1145 Views
  • 0 replies
  • 0 kudos

Can't log in to activate

I have set up two phones, two accounts, two different email addresses. The first one received a new phone number, the second ported from another carrier. The first worked beautifully, no problems. The second one, however = nightmare. First of all, I ...

t_vis by Novice II
  • 6106 Views
  • 6 replies
  • 3 kudos

Account cannot be found

I have been a Visible customer since Dec 2018 with auto payment. Every month I am charged a fee and my line is active. Since June I no longer receive the "thanks for your payment" email, though my PayPal account is still charged monthly, and the line...

vsbacct by Novice
  • 2032 Views
  • 5 replies
  • 0 kudos