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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

2 part authentication

2 part authentication does not work. Cannot log in to my account to pay bill. And because I cannot log in I have no access to online help so they can disable the multi factor authentication. This has happened before by the way since they added this, ...

sward by Novice II
  • 1401 Views
  • 1 replies
  • 1 kudos

My Texting Now Working

Contact an Agent on Chat, confirm your account Email, follow the Agents instructions. My wait time for an Agent was 70 minutes. However, my texting is now working. Thank you Agent Amy‌‌‌‌‌‌‌‌

MikeN by Novice III
  • 2528 Views
  • 5 replies
  • 0 kudos

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 9199 Views
  • 4 replies
  • 1 kudos

Email is so easy to hack!!!!

So I’ve had my email compromised and gmail gives me the run around for account recovery. So my visible account is compromised. Varo bank which is all digital like visible was compromised. So my bank pays for the visible and I can’t do anything with e...

Differing numbers, no signal for 7 DAYS! Please help :(

Hi everyone,I am posting here because I am truly, truly lost and so, so incredibly frustrated. I could really use some feedback about how to move forward. Please allow me to share my story down below:Necessary context: my current email address associ...

Anonymous by Not applicable
  • 1434 Views
  • 0 replies
  • 0 kudos