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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Help Center is completely unavailable

So I'm on your trial and have questions. It appears you do not provide phone support for my questions, so I tried to visit the Help Center. It appears the Help Center redirects traffic with every attempt. I am using the Brave browser (based on Chrome...

Should I dump my ISP?

I have Astound/Wave internet. The service is just okay, but when it is down, I can use my Visible hotspot to connect to the internet. We mostly just surf the web, send and receive email, and attend occasional Zoom meetings. I also occasionally watch ...

SherryT by Novice II
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USB Tethering asking for Network Security key

I have an A13 phone. I have connected the A13 to my laptop. My laptop sees the A13 phone. My problem is that it is prompting me for a "network security key". I have no idea what that would be for the A13 phone. I have wifi in the house and I can conn...