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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No notifications for messenger apps anymore?

Hello everyone,I have an iphone XR, my son has a Samsung. we both have (older) visible plans.Since several days (or weeks), I don't get notified in messenger apps like FB-messenger or Whatsapp, Slack, etc when a new message comes in. Also no notifica...

DNK by Novice
  • 400 Views
  • 0 replies
  • 0 kudos

I have not had service for 3 weeks

This is ridiculous Verizon. Nobody can get thru to support. This is ruining your brand. I know you are aware of all the issues. How can you expect customers to switch when you have no customer support? People are running away to your competition. I s...

Impossible to reach customer service chat

I have been waiting in total 2 hours now to reach someone. I have tried on mobile and PC. The chat seems to just drop or refresh and you have to restart the process. Infuriating.Reason for chatting in is to fix my issue with calls dropping. My mother...

International calling not Included with Visible+?

I purchased the visible+ plan this month and tried dialing numbers on the international list (Australia: mobile & landline, Sweden: mobile). I receive the following message:Long distance or international dialing is not included with your service. To ...

domG by Novice III
  • 6696 Views
  • 7 replies
  • 1 kudos