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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Frustrated

I have had this service for going on 3 days. It took me two days to be able to get help to get my service activated. I need to see if there is a way to change the phone number I was given. It rings off the hook with spam the same with text messages. ...

Can’t change plans

I came from Verizon to Visible about 18 months ago and once I was able to activate my new phone everything’s been fine. But I’ve been trying for 2+ weeks to change plans, but when I had the button to click it always gave an error message & to contact...

eSIM transfer from phone to phone.

iOS 16 has the ability to transfer eSIM data from phone to phone via Bluetooth. Does the Visible system support this process or do they require that you contact support?

Resolved! What will actual monthly bill be?

I'm considering switching to the basic Visible plan from another carrier. I see "$30/month" mentioned on the Visible site, but I'm wondering what my true monthly cost will be? My existing carrier chargers an advertised rate of $20/month (not includin...

Upgrade from Visible Unlimited to Visible Plus

Using a physical SIM, has anyone successfully upgraded to the new Visible Plus plan from the old Visible Unlimited plan? I've seen many posts by those who experienced abject failure, and I wonder if there is even one single success story to report.