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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
  • 3 replies
  • 0 kudos

free trial

I would like to cancel my 15 day free trial but I can't find out how to do it.

jhw by Novice
  • 3 replies
  • 0 kudos

Watch sim

I’m wondering if the SIM card visible has for Apple Watch can be used for any other brand of smart watch that is capable of cellular service or if it’s only specifically compatible with Apple. Thank you!!

April33 by Novice
  • 0 replies
  • 0 kudos

Slow data speed

I have a pixel 7 just activated not too long ago with esim and I was just asking is it normal to get speeds less than 2 mbps?