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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Port-in from T-Mobile unacceptable still not done

Is anyone else having a problem to port-in phone number from T-Mobile? It’s been over a week escalated as well and still exceeding that response time. Past carrier ports were completed in 15 minutes and max of 45 minutes. I’ve asked multiple question...

Won't verify address

Am trying to buy a phone and switch service with Visible. It won't verify the address. It's in Google Maps, we get mail, I don't get it. I've tried 5 different browsers on 3 different devices, PC and tablets. Cleared cache, cookies, etc on all of the...

Sims card

I bought the phone from vsble and it came with no Sims card or QR code to manually download. What is the remedy? Thank you