Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Can’t pay

I applied for the community support for free service for 3 months. I am undergoing cancer treatment and I am unable to work

Do NOT Update Your Service

Do not update your service! I mean it. Received this ‘cool’ email from Visible saying that I am eligible to update the service to a better network coverage but this would require changing the plan. The email said it would be at the same cost (making ...

Legacy Customer PayPal Discount

I’m on the legacy $40 party plan and get a $15 discount so I pay $25 per month. I want to upgrade to $45 visible+ for the higher data prioritization, but I’m doing so I would lose the discount.Why wouldn’t Visible give existing customers the PayPal $...

Tiger by Novice
  • 1914 Views
  • 2 replies
  • 0 kudos