Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Line Assignment Confusion

New user here. I have some confusion about the line settings of primary and business. I only need one, but I see two under the same number. One says Primary and the other says Business. Whats the difference? Can I only have one? Thanks!

McSnagg by Novice
  • 4174 Views
  • 12 replies
  • 0 kudos

Resolved! eSIM Activation is a NIGHTMARE

I am so frustrated with the whole eSIM thing that Apple has done. I had an iPhone 12 with a physical SIM card from Visible. I just got an iPhone 14 Pro yesterday which only has eSIM. So I tried activating it on the app, and then the request got "stuc...

Resolved! iPhone 14 Pro eSIM issue = No service on ALL PHONES

I have been trying to get my new iPhone 14 Pro activated now for 18+ hours. Waited for customer service for 6 hours last night and now going on 5+ hours. I now have no service on my old device. Initially I created an eSIM and then deleted it thinking...

Tral225 by Novice III
  • 16910 Views
  • 24 replies
  • 4 kudos

Resolved! iPhone 14 help! eSIM transfer killed my old phone

Horrible iPhone 14 Pro experience with Visible. Here's what I did and now my old iPhone 12 Pro can't connect to cellular. How can I get this fixed??? In the Visible iOS app, I initiated the process to "Transfer your SIM".I went through that process a...

debryo by Novice III
  • 33057 Views
  • 39 replies
  • 8 kudos