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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Moto One 5G UW Ace

I have been getting messages that I need a new phone to stay on the Visible service. I've been wanting to upgrade from my Moto G7 Power to a Moto One 5G UW Ace but they have been out of stock. Does anyone know when they will be back? Thanks!

SManZ by Novice
  • 1 replies
  • 0 kudos

OnePlus 9 Pro Not supported

Hello, I bought this OnePlus 9 pro 5G not even two years ago. I paid over $700 for the phone, I've had no problems in the past with service and I've referred several people to Visible Visible is requiring me to update to the new network they have, bu...


I forgot to pay my bill, so at 12am my service was disconnected. When I noticed it was disconnected I went on the app to try to pay, but the buttons I click to pay are all grayed out. So I don’t have service and can’t even pay to turn it back on. Has...

Resolved! Network upgrade not working - goes to shopping cart

I am trying to run through the network upgrade on existing visible esim iPhone 10. It starts the process then brings the app to a shopping option to get a new phone. I tried. the website and delete/reinstall app. But the app was just updated so that ...

Darksith by Novice II
  • 7 replies
  • 0 kudos

Newer phone but cant update network??

I've had it with the communication with visible.I paid alot for my phone when I got it. It's a S10e. Their website says my phone isn't compatible with the network upgrade. I'm not buying another!After chatting with them , they say the technical team ...