We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...
I'm trying to just sign up for Visible. I don't need a free trial, I just want to sign up.Here's my problem: A couple months ago, I tried the free trial and it threw me an error - they couldn't get me started. They told me on support they saw the err...
Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since...
Hola, tengo casi un año de haber contratado el servicio de visible, es excelente, me gusta mucho, pero desde que hice trade in con mi teléfono anterior no me han mandado la gift card con el Total que valoraron mi teléfono. Tampoco he podido comunicar...
Is it possible for an existing customer to purchase or upgrade to a new phone without going through the Affirm payment option? If so where is the selection to opt out of the Affirm payment financing options?
5 times I placed an order for a SIM package (porting my number and keeping my iPhone), got confirmation, and then had the order automatically cancelled within 2-6 hours with no indication why. Customer service was not able to help. Couldn’t say why t...
