Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since...
So I thought Visible looked like a good deal so figured I'd try it out. My phone service got cut off from my previous phone company when I tried signing up with Visible. Visible says it has to be active to port the number. So called my previous servi...
5 times I placed an order for a SIM package (porting my number and keeping my iPhone), got confirmation, and then had the order automatically cancelled within 2-6 hours with no indication why. Customer service was not able to help. Couldn’t say why t...
Hi, I am trying to port my number from Verizon and having problems. I have gotten a transfer pin from Verizon and provided all the info to Visible. If there is a problem on the Visible end, I should receive an email telling me that (correct?) I have ...
I recently switched to Visible and since switching I have been unable to receive group text messages, but it appears to only be from users on T-mobile. I can receive other group texts, but not from these contacts. The only similarity I can find betwe...
