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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Issue with redownloading esim

Update: Visible finally managed to fix my issue, after 36 hours. I guess it’s not bad compared to the others who waited longer. I do have a feeling that they took awhile to do mine, and it was probably just a long queue. Because quite honestly, it wo...

Mvdisgn by Novice II
  • 10157 Views
  • 10 replies
  • 1 kudos

Phone bricked during transfer

My wife and I both have the same iPhone coming from the same Verizon account. Mine transferred with the eSIM, hers just gets a message that something went wrong. Visible keep saying 24 to 48 hours for a response, and yet we’ve heard nothing for 3-4 d...

Anonymous by Not applicable
  • 1729 Views
  • 1 replies
  • 2 kudos

Physical SIM to eSIM for existing customers

I have some good news to share with you guys who want to transfer their physical sim over eSIM. I have successfully transferred my physical sim to eSIM from the app itself. On the phone app there is this transfer feature under YOUR DEVICE. After that...

bpositive by Intermediate III
  • 17432 Views
  • 2 replies
  • 3 kudos

My caller ID info doesn't appear on other phones

My name and phone number do not appear on the caller ID of other phones when I make outgoing calls. It shows up as "caller ID blocked", "no caller ID" or something similar, and happens when I call landlines and wireless #s from any carrier. This has ...